Sanctum — Cookie Policy
This Cookie Policy explains how The Void App Ltd ("Sanctum", "we", "us") uses cookies and similar technologies on our website and platform. By using Sanctum, you agree to the use of cookies as described below.
1. What Are Cookies
Cookies are small text files stored on your device when you access a website or app.
They help websites function, improve user experience, and enable secure login.
Sanctum uses cookies to ensure the platform operates safely and smoothly.
2. Cookies We Use
2.1 Essential Cookies
These are required for Sanctum to function. They enable:
- Login and authentication
- Account sessions
- Subscription access
- Platform security and stability
These cannot be disabled, as the platform will not operate without them.
2.2 Analytics Cookies
These help us understand how Users and Practitioners use Sanctum so we can improve it.
Analytics may include:
- Page interactions
- Device type
- Basic performance metrics
We do not use personalised advertising or behavioural tracking cookies.
2.3 Security Cookies
Used to:
- Detect fraudulent activity
- Prevent misuse
- Protect accounts and content
3. Third-Party Cookies
Some third-party services may set their own cookies when interacting with Sanctum:
- Stripe — subscription and payment processing
- PayPal — alternative payment method
- Hosting or analytics partners — basic performance insights
These providers have their own cookie policies.
4. Managing Cookies
You can control or delete cookies through your browser settings.
However:
Disabling essential cookies will prevent Sanctum from working, including login and subscription access.
For browser-specific guidance:
- Chrome
- Safari
- Firefox
- Edge
5. Consent
By continuing to use Sanctum, you consent to the use of cookies described in this policy.
Where required by law, we will request explicit cookie consent.
6. Updates
We may update this Cookie Policy periodically.
Continued use of Sanctum means you accept the updated policy.
7. Contact
The Void App Ltd
Email: info@thesanctum.app